Portfolio & Client Onboarding
NwawubaChidera
- Social Media Strategist & Manager
- Virtual Assistant
- Email Template Designer
Confidential · For Client Use Only
Portfolio & Client Onboarding
Confidential · For Client Use Only
01 — Welcome
Running a business is a lot. Between creating content, managing your inbox, responding to messages and staying consistent online — it can get overwhelming fast.
That's where I come in.
I'm Nwawuba Chidera — a Social Media Strategist, Manager and Virtual Assistant dedicated to taking the weight off your plate so you can focus on what you do best. I am responsive, proactive and I treat every client's business with the same care and attention I would give my own.
You're not just hiring help — you're gaining a partner who shows up, every single time.
Communication
You can reach me via WhatsApp or email — whichever works best for you! I'm happy to stay connected on both.
Working Hours
I'm available Monday to Friday, 9AM to 5PM. Messages outside of these hours will be lovingly attended to the next working day, except in urgent situations where a quick response may be needed.
Revision Policy
Revisions are offered once a month so we can keep things smooth and intentional. If we're running a campaign together, I've got you — additional revisions will be accommodated within that period. Anything beyond the policy may come with a small additional fee, and I'll always communicate that with you openly.
Confidentiality
Everything you share with me stays between us. Your information, assets and business details are completely safe and will never be shared with anyone.
02 — What I Do
Before anything goes online, there needs to be a plan. I zoom out and ask the big questions — who are we talking to, what are we saying, and why does it matter? I build the roadmap that gives every post a purpose and every campaign a direction.
Strategy without execution is just a document. I bring the plan to life — creating content, staying consistent, managing your community and making sure your brand shows up powerfully every single day.
The behind the scenes work that keeps your business running smoothly. I handle the tasks that take up your time so you can focus on the work that actually grows your business.
How They Work Together
These three services are distinct — but when combined, they create something powerful. Your brand gets the strategy, the execution and the organisation all from one person who understands how each piece connects to the other.
Strategist
Builds the plan
Manager
Executes the plan
VA
Supports everything
03 — Proof of Work
Social Media Strategy & Management · Mock Case Study
From Invisible to Unmissable — Bloom Skincare
Bloom Skincare is a Nigerian skincare brand with great products and zero online presence. No strategy, no consistency, no engagement. Here's what changed.
Before
Posting 1-2 times a week with no clear theme or direction
Average 12 likes per post, almost no comments
No defined brand voice — captions felt generic and flat
No content pillars — posting whatever felt right that day
Zero DM inquiries from social media
After 90 Days
Posting 5x per week with a clear content calendar
Average engagement up by 340% — likes, saves and shares
Defined brand voice — warm, knowledgeable, relatable
4 content pillars built around education, community, product and lifestyle
18 DM inquiries converted to sales in month 3
What I Did
Started with a full brand and audience audit to understand who Bloom was talking to and what was missing. Built a 90-day content strategy around four pillars, developed a brand voice guide, created all content in-house and managed the community daily. Tracked performance weekly and adjusted the strategy based on what the data showed.
03 — Proof of Work
Virtual Assistant · Mock Case Study
From Chaos to Clarity — A Busy Entrepreneur's Inbox & Calendar
A solo business owner with 847 unread emails, back-to-back meetings with no breathing room and tasks falling through the cracks daily. Here's what a VA can do.
Inbox — Before
Urgent Client
WHERE IS MY INVOICE??
Newsletter
Top 10 tips for...
New Inquiry
Hi, I wanted to ask about...
Bank Alert
Transaction notification
Team Member
Re: Re: Re: Re: The thing
Inbox — After
Priority Client
Contract renewal — needs response
UrgentNew Inquiry
Service inquiry — qualified lead
ClientAccountant
Q2 financial summary
AdminTeam Member
Project update — resolved
DoneCalendar — Before
Calendar — After
What I Did
Conducted a full inbox audit and created a labelling and filtering system so every email lands in the right place automatically. Set up calendar blocks for deep work, client calls and personal time. Created email templates for common responses to save time daily. Reduced inbox from 847 unread to zero in 3 days and maintained it from there.
04 — Getting Started
Before we hit the ground running, here's what I'll need from you to get started. The more you share, the better I can serve your brand.
05 — Next Steps
Reach Out
Send me a message on WhatsApp or email to express your interest. I'd love to hear about your business.
Discovery Call
We'll have a quick chat to talk about your business, your needs and how I can best support you.
Agreement
Once we're aligned, I'll send over a simple contract for us both to sign.
Onboarding
You send over everything on the checklist and we hit the ground running.
Nwawuba Chidera
Social Media Strategist & Manager · VA
📧 nwawubachidera@gmail.com
📞 +234 81 6144 0319
"Let's build something great together."